Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, has announced that it will begin to release reports provided by the Louisiana Public Service Commission (PSC), highlighting “wrongdoings and integrity breaches” by Global Tel Link (GTL), an inmate telecommunications provider which formerly served Louisiana prisons, providing outbound telecom services for inmates. The reports are from 1998, and will be released over the next six months.
According to PR Newswire, the Louisiana PSC found that GTL overcharged the taxpayers of the State of Louisiana for inmate phone calls by changing the internal clocks on their prison phones to add time, and therefore charges to each call. Rates were changed after calls were made, and unauthorized add-on fees were included. In addition, the PSC found incidences of double-billing which appeared to be deliberate. In all, the cost of these fraudulent practices was $1,243,000 to the taxpayers of Louisiana.
Though the reports were written 18 years ago, Securus America believes that the abuses by GTL are still occurring and must be addressed and stopped. Securus’ CEO, Richard A. (“Rick”) Smith says that “Adding time to calls in telecommunications represents the ultimate in wrongdoing-playing tricks on your customers and scamming them is real B.S. and a cancer on our industry. Time does not take that sin away.”